Ship a Case to the Lab

Where to send a case, how to package it so it arrives intact, and how to skip shipping entirely with a digital scan or local pickup.

A shipped case starts the moment it arrives — as long as it arrives intact and complete. Package the record so it cannot move or dry out, enclose the prescription, and mark the box with your practice name.

Ship to

Where to send your case

Address a case to the lab and mark it with your practice name.

Universal Dental Lab
132 W. Verdugo Ave
Burbank, CA 91502
+1 747-268-0808

In the area? You can arrange local pickup instead. Going digital? Submit the case as a scan and there is nothing to ship.

How to package a case

  • Protect the model or impression

    Secure a model against movement and disinfect and wrap an impression so it cannot distort or dry out in transit.

  • Guard the bite registration

    Package the bite so it is not crushed — the occlusion is only as good as the record that arrives intact.

  • Include the prescription

    Enclose a written Rx with the restoration type, material, tooth numbers, shade and any instructions.

  • Label with your account

    Mark the package with your practice name so the case is matched to your account the moment it arrives.

Prepaid labels

Ask about a prepaid shipping label when you open or review your account, and we will arrange what fits your practice and volume. For a case that cannot wait, call the lab and we will sort it out.

Open an account

Open an account or request a label

Tell us about your practice and we will set up your account, sort out shipping or pickup, and walk your first case through with you.

  • Ship, pick up, or scan

    Whatever suits your practice — we set it up on your account.

  • One case to start

    Send a single unit before you move any volume across.

  • A technician, not a queue

    You reach the person making your work directly.

Rather talk it through first?

+1 747-268-0808

132 W. Verdugo Ave, Burbank, CA 91502

We'll come back to you with account details and the first case instructions. Your details go to the lab only — see our privacy policy.

Shipping FAQ

Questions About Shipping a Case

Ship to Universal Dental Lab, 132 W. Verdugo Ave, Burbank, CA 91502. Mark the package with your practice name and enclose the prescription so the case is matched to your account on arrival.

Ask about a prepaid label when you open or review your account and we will arrange what works for your practice and volume. For anything time-sensitive, call the lab.

Open an account

Two ways: submit digitally so there is nothing to ship, or arrange local pickup and delivery if your practice is in the area. Partner practices can receive a free scanner to go fully digital.

Local pickup

Secure the model or impression against movement, protect the bite registration from being crushed, and enclose the Rx. A record that arrives distorted or broken is a delay before the case can even start.

Partner Offer

A Free Intraoral Scanner for Partner Practices

Partner with Universal Dental Lab and we place a 3Shape TRIOS 6 Wireless in your operatory — free for the length of our partnership. Scan the prep, send it in seconds, and skip impressions entirely.